What is gopher?

Gopher is a free browser extension that helps travelers save money on hundreds of thousands of hotels! Gopher pops up when you're viewing a hotel on major hotel search sites and shows you how to book a better deal via the hotel's official site through lower room rates, cash back, or both! And since you're booking on the hotel's official site, you'll receive a trusted reservation and any loyalty or direct booking benefits offered.

How do I get Gopher?

Getting Gopher is simple and easy! You're only a one-click download away from an ultra-convenient way to save money. Click below to install it on your favorite browser(s):

Chrome

Coming Soon:

Safari
Firefox
Opera

Where & when will Gopher pop up?

Once you find your desired hotel and room on a supported third-party travel site, a pop up will appear in the top right corner of your browser if a deal is found. With one click, Gopher can take you to the hotel's official site and will pop up with helpful savings information.

Upon which third-party travel sites will Gopher pop up?

Gopher is currently working on booking.com & Expedia and is working very hard to burrow its way to more third-party travel sites all the time!

Which hotels does Gopher work with?

View supported hotels - Please email Gopher at contact@joingopher.com with your suggestion on what we should prioritize.

Will Gopher pop up on a hotel site if I go there directly?

No, Gopher will only pop up when you start your search from a supported third-party site.

I no longer see a rate comparison - what happened?

Gopher needs to know what rate you saw on a third-party site to make a comparison. If you subsequently change your search on the hotel official site, Gopher won't know what the third party is showing. If the rate comparison is important for you, just re-run your third-party search.

Will I be eligible for the hotel's loyalty & direct booking benefits?

Yes. Since you will be booking direct with a hotel, so you will be entitled to all direct booking benefits, including any loyalty rewards.

Why does Gopher only compare the lowest rates?

Any given hotel may have 10 or more rates & room types, and usually they are priced at fixed premiums to the lowest rate. So, by sharing a comparison of the lowest rates, Gopher usually tells you what you need to know - without having to share a confusing spreadsheet of comparisons!

Can I use Gopher on multiple computers?

Gopher can be installed on every single computer you own! There is no limit.

Does Gopher work on all browsers?

Currently, Gopher can be added to the Chrome browser. Gopher is working very hard to burrow its way to more browsers. Please email Gopher at contact@joingopher.com with your suggestion on how we should prioritize.

Can I use this on my phone or tablet?

At the moment, browser extensions are not supported on mobile or tablet. We promise we'll notify you once they are!

What is Gopher Cash Back?

Gopher already finds great rate savings and will usually give you additional cash rewards to make it more attractive!

Can I "double dip" with other cash back programs?

Unfortunately, if you use another cash back program, you will not be entitled to cash rewards from Gopher. Hopefully, since Gopher is usually much more generous, you won't need to choose anything else!

When will I receive my cash back?

After you book your reservation, we'll send you an email confirming your cash rewards. Depending on the hotel, cash back is usually made available for redemption between one week and one month after your stay completes.

What are my redemption options?

Cash rewards may be redeemed via PayPal, Visa eGift card, bitcoin, for several different country-specific retailer gift cards, towards thousands of charities, or doubled (2x) to use towards another stay at select hotels. They're your cash rewards - so the choice is yours! Browse Gopher's rewards page to learn more.

Where can I see my cash back?

Cash rewards can be viewed at the top of your Gopher dashboard. You'll need to log in to view this.

Why is my cash back pending?

Your cash rewards are pending because your stay has not been completed and validated by the hotel. After you've paid and completed your reservation, your cash rewards will be redeemable.

I'm missing cash back

Uh oh! Gopher didn't intend for that to happen. If you utilized Gopher on your booking and don't see the booking in your account OR if your cash rewards are still pending after one month, please email "contact@joingopher.com so we can help sort everything out!

How do I know if Gopher is working?

If the Gopher extension icon is in color, then you should be hearing from Gopher any second! If the Gopher extension icon is grayed out, then you are not on a supported site viewing the rates for a supported hotel.

Gopher isn't finding better deals for me

Gopher always tries its best to find better deals, but may come up empty sometimes! If Gopher is active, then he will always show you the deal he found on the hotel's official site, even if it may be at a higher room rate.

My Gopher button is grayed out

If the Gopher extension icon is grayed out, then you are not on a supported site.

My Gopher button disappeared:

That's not good! The Gopher extension may have been uninstalled by accident or needed to update. You can install Gopher again by clicking here. If your Gopher button keeps disappearing, then please send us an email at contact@joingopher.com. We want to make sure you're saving as much money as possible!

How do I remove Gopher?

Oh no! Gopher doesn't want to see you go. If you're removing Gopher because the extension isn't working, then please email us at contact@joingopher.com. We'd love to help make your experience better.

Chrome: Right click on the Gopher extension icon and click "Remove Chrome Extension"

How do I delete my account?

Gopher is sad you're leaving! Is there something we can do to get you stay? Email us at contact@joingopher.com so we can talk about it.

You can delete your account by clicking the following: link. You'll need to log in in order to get to this page.

I forgot my password

We understand. There are so many different usernames and passwords to remember these days! You can reset your password by clicking this link.

Browsers

Chrome

Safari

Firefox

Opera

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